SWANsat™ Service Terms

What You Can Expect from Us

Please also read our Terms of Email Use as well as our General Terms of Use.

By ordering any product or service through the use of this Internet site, the Subscriber agrees with SWANsat Marketing, LLC, that the Subscriber is bound by the terms set forth below. The terms of this agreement include terms on use of this Internet site, terms on the purchase of products and services, and terms regarding copyright and trademark matters.

IMPORTANT NOTICE #1:

By subscribing to a MySWANmail™ encrypted email account, in addition to entering into a renewable agreement to subscribe to the account, you are also entering into a non-binding agreement with us whereby we extend to you a non-transferable option (hereafter referred to as a "Conversion Warrant") to convert your MySWANmail™ encrypted email account into a 24-month subscription to a full service SWANsat™ account when we announce the roll out of satellite-based SWANsat™ services pursuant to our license to operate the SWANsat™ satellite system. In effect, by purchasing your MySWANmail™ account, and by maintaining your account active until launch of the SWANsat™ constellation of satellites, you are reserving your account number in the SWANsat™ system in case SWANsat™ becomes so popular that the system reaches its maximum capacity. SWANsat™ will report the total number of Conversion Warrants available to various financial institutions with which we are affiliated (or with which we are contemplating entering into affiliation or lending relationships) as one means of obtaining financing for the design, construction, and launch of the SWANsat™ system. At no time will specific information identifying you as a subscriber to our services be reported. Only the total number of Conversion Warrants will be reported. Current as of 1 May 2005, the total number of possible Conversion Warrants that we may issue is 10 million. The number of Conversion Warrants that remain unissued and are still available is displayed in a counter placed in the lower right hand corner of this web page, preceded by an identifier that reads "Subscriptions Available". This number is an approximation only, and may not necessarily include all possible SWANsat™ subscriptions that may be offered or operated by SWANsat™.

IMPORTANT NOTICE #2:

Full service SWANsat™ accounts will include a FREE handset, but will require a 24 month contract. Pricing for the SWANsat™ satellite service has not been set at this time, but is expected to be approximately USD$100.00 per month or less. You may subscribe to the MySWANmail™ encrypted email service at this time WITHOUT entering into the 24-month contract. Our MySWANmail™ encrypted email accounts do not carry a 24-month commitment. The minimum subscription to our MySWANmail™ account is one year (USD$20.00), and you can purchase up to 5 years of email services at this time. If you purchase a 5 year subscription to a MySWANmail™ account and if you pay all five years in advance (USD$100), when SWANsat™ satellite services begin, we will waive the USD$100 activation fee, and we will waive the first month of service on the SWANsat™ satellite system. Each of your USD$20 annual service fee payments will be credited toward your activation fee, should you decide to exercise your Conversion Warrant and activate your SWANsat™ satellite account when SWANsat™ satellite services begin. In the event that you decide not to exercise your Conversion Warrant and enter into a 24-month SWANsat™ satellite service contract, your annual MySWANmail™ payments will not be credited to your account, but you may still continue to subscribe to the MySWANmail™ 128-bit encrypted email account at the rates that will be in effect at that time. Note that SWANsat™ satellite services are not being sold at this time as the SWANsat™ satellite services are not expected to begin until early 2011.

IMPORTANT NOTICE #3:

The primary service offered through the SWANsat™ system at this time is the MySWANmail™ 128-bit fully-encrypted email service. All MySWANmail™ accounts are accessible at this time by subscribers through the subscriber's Internet connection via traditional land lines or via the user's Wi-Fi wireless connections. SWANsat™ satellite-linked services are NOT available at this time, and are not expected to be delivered by satellite until 2011. Accordingly, SWANsat makes no representation that it is selling satellite services at this time. Note that SWANsat™ only represents that it is offering MySWANmail™ 128-bit encrypted email accounts at this time, that all MySWANmail™ services are distributed, delivered or accessible through traditional Internet land line and/or Wi-Fi systems at this time, and that only emails and their attachments sent from the subscriber's MySWANmail™ account to another subscriber's MySWANmail™ account are guaranteed to be encrypted. No guarantee or representation about encryption is made as to email sent from a subscriber's MySWANmail™ account to other email addresses. Further, although your MySWANmail™ account is POP3 and web accessible, and you can easily access your MySWANmail™ account through Thunderbird™, Eudora™, Outlook™, Outlook Express™, or other popular email programs, encryption is guaranteed for email sent from your MySWANmail™ account to another user's MySWANmail™ account only when your MySWANmail account is accessed through your browser. You will lose any encryption when your emails are transferred from our servers to other email programs, so we do recommend that you only access your MySWANmail™ through your browser for critical, sensitive emails.

IMPORTANT NOTICE #4:

By using the MySWANmail™ 128-bit encrypted email service, the Subscriber hereby agrees to hold SWANsat™ and its affiliates, employees, agents, and assigns harmless from any and all incidental or consequential damages that may occur in the event that the MySWANmail™ encryption algorithms fail or are cracked by the Subscriber, by the Subscriber's message recipient, or by any third party. Further, should any such failure or breach of the MySWANmail™ encryption algorithms compromise any message or attachment sent by the Subscriber or received by the Subscriber's email recipient, the Subscriber does hereby hold SWANsat™ and its affiliates, employees, agents, and assigns harmless from any and all incidental or consequential damages that may occur from any such failure or breach of the MySWANmail™ encryption algorithms.

IMPORTANT NOTICE #5:

You MUST have an active and verified PayPal™ account in order to receive payments under the SWANsat™ Beneficiary Program. Your referral fees will be paid to you monthly, on or about the first day of each month, but no later than the 7th of each month. Further, you must use your MySWANmail™ email address as the primary email address on your PayPal™ account. If the primary email address on your PayPal™ account is not your MySWANmail™ address (i.e., if you do not use [youraccountnumber]@myswanmail.com as your primary PayPal™ email address, or in the event you have registered a MySWANmail™ alias such as [youralias]@myswanmail.com, if you do not use your MySWANmail™ alias as your PayPal™ email address, please go to the PayPal™ website and change your primary PayPal™ email address so that it is the same as your MySWANmail™ address NOW!

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Go to top.DEFINITIONS OF TERMS

SWANsat. The term “SWANsat” means Affiliated Entities and Sub-Entities controlled by, under common control with, or controlling the following:

  1. Leading Edge Technologies, a Nevada Limited Liability corporation.

  2. SWANsat Development, LLC, a Wyoming limited liability corporation

  3. SWANsat Information Systems, LLC, a Wyoming limited liability corporation

  4. SWANsat Equity, LLC, a Wyoming limited liability corporation;

  5. Fleet Holdings, LLC, a Wyoming limited liability corporation;

  6. SWANsat Press Club, LLC, a Wyoming limited liability corporation;

  7. Banque de Commerce Internationale, LLC, a Wyoming limited liability corporation;

  8. Fidelis Entertainment, LLC, a Wyoming limited liability corporation;

  9. Any other Affiliated Entity and Sub-Entity that may be established in the future;

  10. Any contractual affiliate of the Affiliated Entities and Sub-Entities that are authorized to use the SWANsat brand name and which either sell wireless services or manage a portion of the global SWANsat satellite W-band wireless network;

  11. Any entity which is a member of the SWANsat Group as defined from time to time by SWANsat Holdings; and,

  12. SWANsat Holdings, LLC, including without limitation:

  1. SWANsat 1, LLC and its SAT partnerships, SWANsat 1A, Ltd. and SWANsat 1-B, Ltd., or any other partnerships under its control

  2. SWANsat 2, LLC and its SAT partnership, SWANsat 2, Ltd., or any other partnerships under its control

  3. SWANsat 3, LLC and its SAT partnerships, SWANsat 3-A, Ltd. and SWANsat 2-B, Ltd., or any other partnerships under its control

  4. SWANsat 4, LLC and its SAT partnership, SWANsat 4, Ltd., or any other partnerships under its control

  5. SWANsat 5, LLC and its SAT partnership, SWANsat 5, Ltd., or any other partnerships under its control

  6. SWANsat 6, LLC and its SAT partnership, SWANsat 6, Ltd., or any other partnerships under its control

  7. SWANsat 7, LLC and its SAT partnership, SWANsat 7, Ltd., or any other partnerships under its control

  8. SWANsat 8, LLC and its SAT partnership, SWANsat 8, Ltd., or any other partnerships under its control

  9. SWANsat 9, LLC and its SAT partnership, SWANsat 9, Ltd., or any other partnerships under its control

  10. Any other Subscriber Account Territory and any SAT partnership that may be established up in the future

Current as of Saturday, March 22, 2008, the Affiliated Entities and Sub-Entities are in various stages of organization and formation, and are tasked with managing growth and development of the SWANsat System. The Company reserves the right to add new or remove existing Affiliated Entities and Sub-Entities as deemed appropriate. In its January 2005 Progress Reports filed before its Host Countries, Leading Edge Technologies transferred to SWANsat Holdings its licenses issued via the SWANsat Grants of Authorizations by the Host Countries. means:

SWANsat™ Services. The term “SWANsat™ Services” shall include, but not be limited to broadband data and voice delivered through the SWANsat constellation of satellites, through the 71-75GHz and 8`-85 GHz electro­magnetic frequency bands (which are defined as Band 11 of the Extremely High Frequency 30-300GHz band described in §2.101 Nomenclature of Frequencies contained in Subpart B: Allocation, Assignment, and Use of Radio Frequencies set forth in the Rules of the Federal Communications Commission of the United States of America, and as limited, implemented, granted, and authorized by the government(s) of the Host Country(ies) granting an Authorization to Operate Space Stations to Leading Edge Technologies, LLC, or to SWANsat Holdings or its affiliated companies. “SWANsat™ Services” may also include email accounts based on Subscriber Account Numbers and personal websites which assign a URL based on a Subscriber Account Number or eMail alias (a “SWANsite™”).

“Host Country” and “Host Countries”. As of the date of this document, the host country(ies) include Tuvalu and Nauru, independent island nations in Oceania (individually, the “Host Country” and jointly the “Host Countries”). The Host Countries are members of the United Nations and either are now signatories to the International Telecommunications Union treaty or are expected to become signatories prior to launch of the SWANsat™ satellites. 

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Go to top.SWANsat™ SYSTEM ORIGINATION, USE,
AND GOVERNING AUTHORITY

Because Subscribers to the SWANsat™ system can access the SWANsat™ services from almost anywhere on the planet, for the purposes of use, regulation of Terms of Service, taxation of and payment for all SWANsat™ goods and services, all SWANsat™ services, including purchase of SWANsat™ goods and services, connection to and from a Subscriber via the SWANsat™ handsets, via the SWANsat™ Personal Internet Terminals, and/or via SWANsat™ peripheral accessories, are deemed to be entered into by and between Subscribers under the Rules of the respective Ministries of Telecommunications and the respective Laws of the Host Country(ies) which license the SWANsat™ W-Band satellite service. The frequency allocations of the SWANsat™ system are set aside as the 92-95GHz and 102-105 GHz electro­magnetic frequency bands and are defined as Band 11 of the Extremely High Frequency 30-300GHz band described in §2.101 Nomenclature of Frequencies contained in Subpart B: Allocation, Assignment, and Use of Radio Frequencies set forth in the Rules of the Federal Communications Commission of the United States of America. The Host Country(ies) of the SWANsat™ system DO NOT include the United States of America. In the opinion of SWANsat™, the Host Country(ies) are generally more favorable to the interests of consumers than are the Rules of the Federal Communications Commission of the United States of America.

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Go to top.COPYRIGHT AND TRADEMARK

Copyright © 1996-2005 by Leading Edge Technologies, Ltd. and/or SWANsat Holdings, LLC and its affiliated companies. All rights reserved internationally. SWANsat™ and the stylized SWAN-globe device are trademarks of SWANsat Holdings, LLC and are used under license. SWANsat™ is a service mark of SWANsat Holdings, LLC. SWANsite™ is claimed as a trademark and service mark of SWANsat Marketing, LLC. MySWANmail™ and SWANmail™ are claimed as a trademark and service mark of SWANsat Marketing, LLC.

This Internet site contains information, data, software, photographs, graphs, videos, graphics, music, sounds and other material (collectively, “Content”) that are protected by copyrights, trademarks, trade secrets or other proprietary rights. These rights are valid and protected in all forms, media and technologies existing now or hereafter developed throughout the world. All Content is copyrighted as a collective work under U.S. copyright laws, and SWANsat™ owns a copyright in the selection, coordination, arrangement, and enhancement of such Content. The Subscriber may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. All Content is copyrighted and SWANsat™ owns a copyright in the selection, coordination, arrangement and enhancement of the Content, page headers, custom graphics and button icons.

SWANsat™ grants you permission to copy electronically and to print in hard copy portions of the Content for

  1. Personal use if you maintain all copyright notices, trademark legends and other proprietary rights notices,

  2. Using this Internet site as a personal shopping resource,

  3. Communicating with SWANsat™ about a SWANsat™ product or service, or

  4. Placing an order with SWANsat™ .

Any other use of materials on this site, including reproduction for purposes other than permitted above, uploading, modification or distribution, is prohibited without the prior written permission of SWANsat™ .

All other trademarks, product names, and company names and logos appearing on SWANsat™ are the property of their respective owners. The Subscriber must obtain permission from the those owners before copying or using the owner’s trademarks, product names and company names and logos.

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Go to top.DIGITAL MILLENNIUM COPYRIGHT ACT

SWANsat™ respects the intellectual property rights of others and is committed to complying with U.S. Copyright laws. SWANsat™ policy is to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act. The Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for owners of copyrighted material who believe their rights under U.S. copyright law have been infringed on the Internet.

If you believe your work has been copied and is accessible on this site in a way that may constitute copyright infringement, please provide notice to the SWANsat™ Designated Agent. The notice must include the following information as provided by the Digital Millennium Copyright Act, 17 U.S.C. 512 (c)(3):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;

  4. Information reasonably sufficient to permit SWANsat™ to contact the complaining party, such as address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

  6. A statement that the information in the notification is accurate and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The Designated Agent for notice of copyright infringement claims may be reached by mail to Copyrights Manager in care of:

SWANsat Holdings, LLC
2424 Pioneer Avenue, Suite 405
Cheyenne, WY 82001

By Fax: (714) 738-9952
By email:
copyrights@swansat.com

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Go to top.Counter Notification to Claimed Copyright Infringement

If a copyright infringement notice has been wrongly filed against you as a result of mistake or a misidentification of the material, you may file a counter notification with the SWANsat™ Designated Agent. The counter notification must provide the following information:

  1. Physical or electronic signature of the subscriber;

  2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;

  3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification;

  4. The subscribers name, address, telephone number and email address, and a statement that the subscriber consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located, or if the subscriber’s address is outside of the United States, for any judicial district in which the service provider may be found, and that the subscriber will accept service of process from the person who provided notification or an agent of such person.

SWANsat™ will terminate all account holders and subscribers who are repeat infringers of intellectual property laws.

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Go to top.THIRD PARTY CONTENT AND/OR DELIVERY OF SERVICES

SWANsat™ is generally a distributor and not a publisher of Content supplied by third parties and has no more editorial control over that Content than a public library or newsstand. SWANsat™ is not responsible for any opinions, advice, statements, services or other information that constitute Content and is provided by third parties. SWANsat™ does not guarantee the accuracy, completeness or usefulness of that Content. The Subscriber is responsible for evaluating such Content. When SWANsat™ satellite services begin, in certain geographic areas, or under certain conditions, the SWANsat™ handset may utilize carrier or transmission services other than the constellation of SWANsat™ satellites, such as but not limited to, local cellular systems or other carrier technologies (the "alternate delivery methods") that are yet to be developed. Nothing in these Terms of Service shall prohibit SWANsat™ from delivering its services through alternate delivery methods other than the SWANsat™ satellites.

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Go to top.ON LINE CONDUCT

For the purposes of this Agreement, the term “on line” shall mean the connection to the Internet or the use of any SWANsat™ service, whether said connection or service is made through the SWANsat™ wireless handset, peripherals or accessories, or whether the connection is made through a physical land-based line. Any conduct by a Subscriber that in the sole discretion of SWANsat™ restricts or inhibits any other Subscriber from using or enjoying the SWANsat™ system or this Internet site will not be permitted. The Subscriber will use this Internet site only for lawful purposes. The Subscriber may not post on or transmit through the SWANsat™ system or through this Internet site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind, including any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, encourage religiously or politically motivated acts of violence, or otherwise violate applicable laws. SWANsat™ may prohibit conduct, communication, or Content that it, in its sole discretion, believes to be harmful or objectionable to individual Subscribers, SWANsat™ or its affiliates, or to any rights of SWANsat™ or any third party, or to violate applicable laws. Notwithstanding the foregoing, SWANsat™ cannot ensure prompt editing or removal of questionable Content after online posting. Accordingly, neither SWANsat™ nor any of its affiliates, nor the officers, directors, employees and other representatives of any of them, assume liability for any action or inaction with respect to conduct, communication, or Content on the SWANsat™ system or on this Internet site.

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Go to top.WARRANTIES AND LIMITATION OF LIABILITY

Use of the SWANsat™ system or this Internet site is at the Subscriber’s sole risk. Neither SWANsat™, nor its affiliates, nor any of its officers, directors, or employees, agents, third-party content providers, vendors, licensers, or the like, warrant that the SWANsat™ system or this Internet site will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of the SWANsat™ system or this Internet site, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through the SWANsat™ system or through this Internet site. See below regarding product warranties provided by SWANsat™ handset, peripheral accessories and/or Personal Internet Terminal manufacturers.

SWANsat™ IS PROVIDING THE SWANsat SYSTEM AND THIS INTERNET SITE AND ITS CONTENT ON AN “AS IS” BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE SWANsat™  SYSTEM, THIS INTERNET SITE OR ITS CONTENT. SWANsat™ DISCLAIMS ALL THOSE REPRESENTATIONS AND WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, SWANsat™ DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON OR THROUGH THE SWANsat™ SYSTEM OR THROUGH THIS INTERNET SITE IS ACCURATE, COMPLETE OR CURRENT, AND ALL INFORMATION, INCLUDING PRICES AND AVAILABILITY, IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE TO THE SUBSCRIBER .

Except as otherwise specifically stated on this Internet site, neither SWANsat™ nor any of its affiliates, nor the directors, employees or other representatives of any of them, is liable for damages arising out of or in connection with the use of the SWANsat™ system, any of the services offered therein, or this Internet site, including mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, or delays in operation or transmission. This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Further, the Subscriber expressly releases SWANsat™ and its affiliated companies, agencies, employees and assigns from any liability for any third party interception of any data, information, images, documents, programs, or GPS identifier information that may be transmitted by the Subscriber to any other third party.

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Go to top.SECURITY POLICY

SWANsat™ uses reasonable precautions to protect the privacy of your credit card and other ordering information by utilizing a Secure Socket Layer (“SSL”) connection. Accordingly, your credit card and other ordering information, such as your name and address, is encrypted using the SSL connection and is not expected to be read in an intelligible form as it travels to the SWANsat™ order processing system. The SWANsat™ order processing system is not directly connected to the Internet and is not generally accessible to the public. Many web browsers support the use of an SSL connection, but if your browser does not support the use of an SSL connection or if you prefer not to send your credit card number over the Internet, you can place your order by calling SWANsat™ toll free at 1-888-SWANSAT (U.S. only). SWANsat™ telesales Representatives are available 7 days a week, Monday through Friday from 6:00 a.m. to 8:00 p.m. (CST) to take your order. SWANsat™ sales offices in the United States are closed on Saturday and Sunday and most U.S. holidays. Sales offices in other countries follow local holidays and customs.

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Go to top.PRIVACY POLICY

SWANsat™ respects the privacy of its Subscribers, and other individuals and businesses using the Web sites owned and operated by SWANsat™ and its affiliates and members (the “SWANsites™”). This updated Policy effective February 1, 2005, is to keep you informed about the types of information collected on the SWANsat™ system or the SWANsat™ and how the information is used and protected. The revised Privacy Policy includes information about advertisements on the SWANsat™ system or on the SWANsites™ and access to your account information. SWANsat™ protects the privacy of its Subscribers consistent with the Rules of the Ministries of Telecommunications of the respective governments of its Host Countries. Click here to access an executive summary of the Privacy Policy for SWANsat™ high speed Internet services. There are two types of information that may be exchanged over the SWANsat™ system between any SWANsite™ and the Subscriber during each visit to a SWANsite™ or to any other Internet site. They are:

  1. General technical data transmitted between your computer and the site that does not identify you personally.

  2. Personally identifiable information that you voluntarily share. The types of personally identifiable information that you might share includes your name, address, phone number, e-mail address, SWANsat™ Subscriber Account Number and your credit card number.

Anonymous Information

In order to provide you with the information and services that you look for from the SWANsites™ or from other Internet sites, SWANsat™ gathers certain types of information from you that are not personally identifiable. This is called anonymous information and includes:

  1. The type of Internet browser you use when you visit

  2. The types of computer operating system you use

  3. The screen resolution of the system you're using (in order to allow our system to configure the HTML code we send you specifically for your computer terminal)

  4. The search engine you use to access the sites (such as “AOL.com,” “Yahoo.com” or “Go.com”)

  5. The specific SWANsites™ or other Internet site that you visit (swansat.com, myswanmail.com, myswansite.com, etc.).

The anonymous information collected is not associated with you personally or your business. We use this anonymous information in the aggregate to improve SWANsat, the SWANsites™, and the services we provide through those sites.

Use of Cookies

Some SWANsites™ may use “cookies” to collect the anonymous information described in this Privacy Policy. Cookies are bits of encrypted data that are loaded by our servers onto your computer when you visit a SWANsite™. The server can retrieve the cookies the next time you visit a site and use them to identify the computer as a return visitor. SWANsat™ uses cookies to collect non-personally identifiable information and generically track usage patterns on the SWANsites™ in order to monitor activity and administer the sites. SWANsat™ also uses information obtained from cookies to improve SWANsites™, and make decisions concerning advertising, product offerings and services. Most Subscribers can disable cookies from their Internet browsers, receive a warning before a cookie is placed on their computer, and erase all cookies from their computer hard drives by following the instructions provided by the browser. Nothing in this Terms and Service Agreement prohibits you from doing so, but the functionality of the SWANsat™ system and your full enjoyment of the Services offered through it may be impaired. Accordingly, SWANsat™ is not responsible for failure to provide Services under this Agreement when you disable cookies from your Internet browser.

Advertisements on SWANsites

Advertising companies deliver ads on some SWANsites™. You should be aware that when you click on these ads, the advertising companies may also deploy cookies to receive anonymous information about ad viewing by Internet users on SWANsites™ and other Internet sites. This information is associated with your Web browser, but cannot be associated with your name or e-mail address without your permission. Therefore, advertising companies may know where your computer goes on the Web, but they do not know who you are unless you tell them. SWANsat™ does not provide personally identifiable information about its Subscribers or about SWANsite™ visitors to these advertising companies.

Personally Identifiable Information

SWANsat™ may ask you to provide what is often referred to as “personally identifiable information” such as your name, address, telephone number and e-mail address when you use SWANsites to:

  1. Purchase a service or product online,

  2. Enter a contest or sweepstakes,

  3. Ask to receive information,

  4. Respond to a survey,

  5. Register with a SWANsite

  6. Access your account,

  7. Ask for a personalized service,

  8. Request customer service online, or

  9. Apply for a job.

You always have the alternative of mailing or calling SWANsat™ with the information requested if you do not wish to provide it online. Our email address is info@swansat.com. Our address for postal delivery is set forth above. Personally identifiable information provided at a SWANsite™ to order SWANsat™ services other than Internet services will be protected in the same manner as when the information is provided by other means, such as over the telephone or by mail. We protect Subscriber information obtained from any SWANsat™ Subscribers consistent with the Laws of the Ministry of Telecommunications of our Host Country(ies) that govern  our services and with regulations issued there by. Click here to review the Privacy Policy for the SWANsat™ system and for all of its Internet-related services.

SWANsat™ uses personally identifiable information provided at a SWANsite™ in the following ways unless otherwise specified:

  1. For its intended purpose (such as to complete an online order for service),

  2. To provide you with information about new SWANsat™ products and services or products and services offered in conjunction with SWANsat™ business partners.

Disclosure to Third Parties

SWANsat™ will not sell or disclose to outside parties any personally identifiable information obtained from a SWANsat™ online service or the registration at a SWANsitewithout your consent except under the following circumstances:

  1. When required by the laws of our Host Country(ies),

  2. When disclosure is necessary to protect the safety of a customer, third party or ’s property of SWANsat™,

  3. If it is required in connection with any sale or transfer of all or a portion of assets belonging to or under the control of SWANsat.

When SWANsat™ uses agents, contractors or other companies to perform services on its behalf, SWANsat™ will require that they protect your personally identifiable information consistent with this Privacy Policy. SWANsat™ may share the anonymous information described in this Privacy Policy with third parties from time-to-time.

E-Mail Communications

E-mail is an increasingly popular communication tool through which you and your business may communicate with SWANsat™ or with others. Likewise, SWANsat™ may use e-mail to communicate with you, respond to your e-mail, and to tell you about new products and services. If you do not wish to receive e-mail promotions and new products and service announcements from SWANsat™, you agree to follow the instructions that appear at the end of the e-mail communication that you receive from SWANsat™ or its affiliates to have your name removed from the list.

Encryption Security

SWANsat™ utilizes several encryption methods to ensure that the data you submit on any of the sites is secure. Through this “secure session,” information that you input into a SWANsat™ online order form will be sent and will arrive privately and unaltered at a SWANsat™ server. This security prohibits access to your information by other companies and Web users.

Children

SWANsat™ does not intend to collect personally identifiable information from individuals under 18 years of age. If SWANsat™ becomes aware that a Subscriber or user who is under 18 is using a SWANsite™, SWANsat™ will specifically instruct that individual that they are not to submit information on the SWANsat™ system or on SWANsites™ without a parent's or guardian’s consent. If a child has provided us with personally identifiable information without our knowledge, a parent or guardian of the child may contact us at privacy@swansat.com and we will delete the child’s information from our existing files.

Links

Some SWANsites™ may contain links to other Internet sites that are owned and operated by parties other than SWANsat™.This Privacy Policy does not extend to any Internet sites other than those owned and controlled by SWANsat™.

Account Information

You may always contact us at privacy@swansat.com or by telephone or mail to verify your name, address, e-mail address, telephone number and/or billing information. SWANsat™ will correct any information that is inaccurate.

Questions

If you have questions or comments regarding this Privacy Policy, you may contact us at privacy@swansat.com. If you have submitted personally identifiable information, and would like that information deleted from our records, please contact us at our e-mail address, privacy@swansat.com. We will use reasonable efforts to delete that information from our files.

Updates

SWANsat™ may amend this Privacy Policy from time-to-time. These changes will be posted online.

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Go to top.PURCHASES

General.

The Subscriber agrees to purchase the products and services ordered on the various order screens when the Subscriber clicks on the “SUBMIT” or similar button on the product or service order screens. The terms of the purchase agreement include the information included on the various order screens, the terms of this PURCHASES Section, and these SWANsat™ Terms and Conditions of Service. Such agreement is in addition to and not in lieu of the agreement with the Subscriber formed by Subscriber’s use of the Internet site.

No Warranties by SWANsat.

SWANsat MAKES NO EXPRESS REPRESENTATIONS OR WARRANTIES ABOUT ITS SERVICES AND DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SWANsat DOES NOT AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON ITS BEHALF AND THE SUBSCRIBER MAY NOT RELY ON ANY STATEMENT OF WARRANTY. SWANsat IS NOT THE MANUFACTURER OF THE PRODUCTS AND THE ONLY WARRANTY APPLICABLE TO THE PRODUCTS USED IN CONNECTION WITH THE SERVICES IS THAT PROVIDED BY THE PRODUCT MANUFACTURERS. THIS SECTION SURVIVES TERMINATION OF THIS AGREEMENT.

Product warranty by Manufacturer.

Each SWANsat™ product comes with a limited warranty provided by the manufacturer. The warranty for the products that you ordered can be viewed on this Internet site. It also is included with the product itself.

Limitation of Liability.

Neither SWANsat™ nor any of its affiliates, nor the agents, directors, employees or other representatives of any of them, is liable for damages arising out of or in connection with the use of the products or services obtained through SWANsat™ or through this Internet site. This is a comprehensive limitation of liability that applies to all damages of any kind, including compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Shipping and Billing to US Addresses Only; Availability.

SWANsat™ does not process orders to foreign shipping or billing addresses. Order to foreign shipping or billing addresses will be processed through a third party affiliate. SWANsat™ tries to give product availability information on this Internet site, but sometimes products are unexpectedly unavailable. In addition, SWANsat™ updates and improves its products and services on a continuous basis. SWANsat™ will inform you if any SWANsat™ products that you ordered turn out to be unavailable or if any service that you ordered has been changed. SWANsat™ may use email to so inform you. This paragraph may not be applicable to citizens of the Host Country(ies).

Email Receipt.

After you place an order with SWANsat™, you should receive an email acknowledgment within one business day to confirm that SWANsat™ has accepted your order and is processing it. The email will contain the details of your order, the itemized and total amounts that will be billed to your credit card, including all applicable taxes and charges. A receipt will also be included with your purchase. Be sure to keep your receipt. You will need it if you require any warranty service.

Charging Your Credit Card.

SWANsat™ charges your credit card immediately after it receives your order and performs the credit check. If a product cannot be shipped within 3 business days of your order, SWANsat™ will credit your credit card and cancel your order, unless you instruct us otherwise. If your credit card is rejected when SWANsat™ charges it, SWANsat™ is not obligated to ship any products or activate any service for your account. SWANsat™ will contact you by email or any other reasonable means to advise you of the situation and will request you to call SWANsat™ at 1-888-SWANSAT.

Prices, Taxes and Shipping & Handling.

All prices are stated and payable in US dollars. The prices for products and services quoted on this Internet site generally, but not always, include taxes. SWANsat™ charges all applicable taxes on products and services. SWANsat™ does not charge shipping and handling on any order that includes a handset that is activated on the swansat.com website. A shipping and handling charge may be applied to other orders.

Return Policy.

SWANsat™ products may be returned within 14 days of purchase for a refund of the purchase price (but not charges for wireless service). Note the return policy, including the number of days for return, may be changed without notice and the policy may not apply to certain products. If you are not satisfied with your purchase of your SWANsat™ product, you may return it to SWANsat™ by calling 1-888-SWANSAT for a return kit. In order to obtain a full refund of the original purchase price of the SWANsat™ product, you must return the product at your expense in an undamaged condition and complete with all accessories that came with the product in the original box with all materials and package inserts within 14 days of your purchasing the handset. A copy of your receipt (which was enclosed when SWANsat™ shipped the products to your) must accompany the return. This paragraph may not be applicable to citizens of the Host Country(ies).

Upon receipt of the returned product,